Technical Service Specialist Laboratory Diagnostics - Prague, Česká republika - Abbott Laboratories

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Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• Competitive salaries, bonus potential and excellent package of benefits.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

For our Core Diagnostics Division CDx we are currently looking for a talented engineer to join our service team in Czechia as a Technical Service Specialist. This will be a field-based role requiring regular travelling across assigned territory (Prague, Central Bohemia).

The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers.

What You'll do:

• Perform new customers and laboratory site inspections for new contracts.
• Provide level two service (complex service interventions requiring more than two hours of labor time).
• Installation of instruments and laboratory automation systems.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Schedule, perform and document hardware and software updates (TSBs) requiring more than 2 hours of labor time.
• Deliver basic customer operator introductory trainings post install or post hardware or software upgrade.
• Keep track of own spare parts stock.

Required qualifications and background:

• Bachelor's degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
• Good knowledge of basic IT and networking.
• Excellent communication skills.
• Very good command of English.
• Ability to identify and drive resolution of issues.
• Excellent experience in use of analytical tools and software.
• Class B driving license.
  

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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