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Prague
Shahir Riad

Shahir Riad

Service Delivery, Customer Service, IT Operantions

Zákaznický servis / podpora

Prague, Praha

Sociální sítě

O společnosti Shahir Riad:

Visionary technology executive with 20+ years of global experience leading digital transformation, IT strategy, and enterprise service delivery. I specialize in aligning technology with business goals, driving operational excellence, and building agile, high-performing teams across IT, telecom, and cloud environments.

Zkušenosti

Visionary technology executive with 20+ years of global experience leading digital transformation, IT strategy, and enterprise service delivery. I specialize in aligning technology with business goals, driving operational excellence, and building agile, high-performing teams across IT, telecom, and cloud environments.
My leadership has enabled organizations to:

- Deliver multimillion-dollar transformation programs across EMEA, US, and the Middle East
- Architect scalable service delivery models that increase efficiency and client retention
- Implement ITIL and cloud best practices to optimize operations and mitigate risk
- Serve as a trusted advisor to C-suite and global stakeholders, unlocking new business and long-term partnerships

Vzdělání

Bachler degree, ITIL

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