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    Customer Service Advisor for Warner Bros. Discovery with Polish - Prague, Česká republika - Concentrix

    Concentrix
    Concentrix Prague, Česká republika

    před 1 týdnem

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    Job Title:

    Customer Service Advisor for Warner Bros. Discovery with Polish

    Job Description

    What you will do in this role:

    • Answer phone calls, e-mails, live chats, and messages on social media from customers
    • Help customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your ability
    • Work shifts: morning 8:00-16:45, afternoon 15:15-00:00 Monday to Sunday (Local Time)
    • Phone calls are inbound, no cold-calling

    Requirements

    • Suitable for people without experience
    • Good computer skills and good knowledge of MS Office
    • Ability to quickly identify customers' problem and needs
    • Ability to set priorities and manage daily responsibilities effectively
    • A client-oriented approach, patience, and strong communication skills
    • Team players with the ability to also work independently
    • Native Polish and communicative level of English in both oral and written

    Offer

    • Possibility of working from home
    • Meal vouchers
    • Attractive bonuses according to the performance
    • Multisport card.
    • Daily use of foreign languages, especially English.
    • Great referral bonus
    • A team that is fair and human at all times, including corporate governance.
    • Interactive activities: team-building, company parties, sports, etc.
    • Opportunity to develop a career within a multinational environment

    Location:

    CZE Prague - Vyskocilova 1481/4 (9th floor)

    Language Requirements:

    Time Type:

    Full time

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