Customer Care Specialist with Dutch - Prague, Česká republika - ManpowerGroup s.r.o.

Popis

Responding to incoming phone calls and e-mails in a timely and professional manner to ensure an excellent customer experience in each contactServing as a connection between customers and internal stakeholders to achieve excellent customer service.

Maintain the customer request lifecycle, including returns.
Handle complaintsHandling customer platforms (e.g., delivering and maintaining data; initiating data analysis)Building long-term relationships and trust with internal and external parties