Student Internship - Brno
Pouze pro registrované členy Brno, Česká republika
před 1 měsícem
* Toto platové rozpětí je odhad společnosti beBee.
Job summary
Student looking to learn something new can do it from the comfort of their home and only 20 hours a week as a Service Desk Specialist position.
Responsibilities
- Receive IT requests from customers via phone, chat, email, and our ticketing tool
- Help resolve incidents and customer requests
- Communicate with both technical teams and customers in English and French
- Support your teammates by helping to distribute incoming requests
- Provide remote assistance to end users
- Investigate and diagnose end-user issues
Qualifications
- Fluent English and French at B2 level or higher
- Good communication and expression skills
- Ability to work in a team
Popis práce
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