Business Process Improvement Analyst - Praha

Job summary

Join Global Collection Centre of Expertise (COE) team within Medtronic's Credit Services function and become a part of a company that improves people's lives. The Analyst will drive global regions standardization and process adherence including onboarding and training. Will perform controls and AR analysis, lead process improvement initiatives and support operational continuity of Cash Collection activities performed by BPO partner and regional teams and act as a global Cash Collection process gatekeeper.

Responsibilities

• Evaluates existing Cash Collection processes, identifies root cause of problems
• Plans, performs and implements process improvement initiatives
• Organizes, leads and facilitates cross-functional project teams, cooperates with IT on ERP and tools enhancements
• Measures performance against process requirements
• Delivers training sessions for operational teams on process updates and new technologies
• Identifies and analyses best practices for process optimization
• Performs cost and benefit analyses

Qualifications

• Bachelor's degree with minimum of 2 years of experience in Cash Collection or relevant (Cash Application, Credit Risk etc.), or Advanced degree with 0 years of experience is a MUST
• Spoken and written proficiency in English is a MUST, additional languages is an advantage
• Proven experience in project management and continuous improvement, process mapping and change management
• Strong analytical skills, curiosity and attention to detail
• Advanced knowledge of Microsoft Office applications, hands-on experience with AI-driven tools and platforms

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