- Excellent verbal and written communication skills in English (B2+) and in German (B2+)
- High School Diploma
- Proactively monitor customer shipments to identify, address, and prevent potential issues.
- Develop and execute effective service recovery plans as necessary.
- Continual, proactive communication with customers (shippers) and external partners (carriers) to ensure a friction less customer experience.
- Identify and eliminate root causes of defects in order to drive efficiency in Amazon Freights operations, systematically escalating problems or variances in the operation to the Supervisors and Shift Managers
- Work within various time constraints to meet critical business needs.
- Bachelors Degree in a relevant discipline
- Previous experience in customer facing roles across operations / supply chain / logistics / ecommerce or similar
- Experience in MS office mainly Word and advanced Excel (Pivot Tables, VLookUps)
-
Digital Desk Consultant with German
před 4 dny
Plugged Prague, Česká republikaTHE EMPLOYER · Our partner is among the largest consumer product organization groups worldwide. Generating revenues over 52.3 billion USD and as a truly consumer-centric, sales-driven organization, our partner manages an existing portfolio of well over 400 brands and employs over ...
-
Shipper Support Specialist with German
před 2 týdny
Amazon Prague, Česká republika Paid WorkAmazon Freight Overview · Amazon Freight is a transportation service provider for external shippers that uses the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technolog ...
-
OEM Technology Specialist with German
před 1 týdnem
ExxonMobil Prague, Česká republikaAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we ...
-
GV Associate Payroll Specialist with German
před 1 týdnem
ADP Prague, Česká republika Paid WorkPayroll Specialist – German · About the role · Payroll Specialist · We are currently looking for a talented German speaker to join our team in Prague. This is a great opportunity if you enjoy working with numbers, work in team and resolving issues. You will get the chance to mana ...
-
Customer Service Representative with German
před 1 týdnem
QuidelOrtho Prague - , Česká republika Na plný úvazekThe Opportunity · QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are mo ...
-
Internal Digital Desk Consultant with German
před 4 dny
Plugged Prague, Česká republikaTHE EMPLOYER · Our partner is among the largest consumer product organization groups worldwide. Generating revenues over 52.3 billion USD and as a truly consumer-centric, sales-driven organization, our partner manages an existing portfolio of well over 400 brands and employs over ...
-
HR Data Management Specialist with German
před 1 týdnem
Plugged Prague, Česká republikaTHE EMPLOYER · Our client is among the largest beverage organization groups worldwide. Generating revenues of 52.3 billion USD and as a truly consumer-centric, sales-driven organization, our client manages an existing portfolio of well over 500 brands and employs over 170,000 peo ...
-
L1 Support Engineer with German 24x7
před 2 týdny
NTT Prague, Česká republika Na plný úvazekNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
L1 Support Engineer with German 24x7
před 4 dny
NTT Prague, Česká republika Na plný úvazekNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Billing & Order Entry Graduate with German (Relocate)
před 1 týdnem
Johnson Controls International Prague, Česká republika Na plný úvazekAre you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. · This is a great opportunity for a recen ...
-
Billing & Order Entry Specialist with German (Relocate)
před 1 týdnem
Johnson Controls International Prague, Česká republika Na plný úvazekAre you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. · We are open to a broad range of candida ...
-
GV Associate Payroll Specialist
před 4 dny
ADP Prague, Česká republika Not SpecifiedPayroll Specialist – German · About the role · Payroll Specialist · We are currently looking for a talented German speaker to join our team in Prague. This is a great opportunity if you enjoy working with numbers, work in team and resolving issues. You will get the chance to man ...
-
Lodging Partner Associate
před 1 dnem
Expedia Group Prague, Česká republika Na plný úvazekIf you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and i ...
-
IT Remote Specialist
před 1 dnem
Bechtle Praha, Česká republikaYou flourish in your mission, because: · You take responsibility for providing IT support to major companies in the automotive industry, spanning Germany and the Czech Republic. · You adeptly solve technical and administrative issues, ranging from accounts and licenses to applic ...
-
Au Pair job in Prague, Czech Republic
před 1 týdnem
AuPair Prague, Česká republika Na plný úvazekWe are a family of 5 - me Petra (42), my husband Jan (46) and our 3 daughters Olivia (born 8/2020), Mia (3/2017) and Emma (10/2015). Despite Czech as our native language Jan and I speak English and German very well and we are trying our best to expose our girls to another languag ...
-
Procurement application support with English
před 1 týdnem
Siemens Prague, Česká republika Paid WorkJob Family: Internal Services · Req ID: 417823 · Procurement application support with English (German as advantage) · Would you like to communicate in English every day? · You don ́t have an experience but you are willing to learn and to grow your career in a digital and dynamic ...
-
Team Lead, Regional GL Accounting
před 2 dny
Envista Prague, Česká republika Na plný úvazekWe know that dental professionals do more than create healthy, beautiful smiles – they create confidence. To achieve their goals they need a champion. They need someone who will be there for them, side by side and end to end. At Envista, we're uniquely positioned to be this champ ...
-
Siemens Prague, Česká republika Paid WorkJob Family: Research & Development · Req ID: 419189 · At our Siemens Advanta R&D Center we are focused on a product development including software development, hardware development, mechanical design and testing for the next generation concept of Industry 4.0. · We would like to ...
-
Senior Consultant
před 4 dny
EY Prague, Česká republika Na plný úvazekJob description · As a member of our team, you will be working with many of the world's largest organizations, fastest-growing companies, and private equity firms on some of the most high-profile deals. These projects are mainly in the Czech Republic but there are also opportuni ...
-
Business Intelligence Analyst
před 1 týdnem
Deutsche Börse Group Prague, Česká republikaField of activity · Business Intelligence & Support delivers operational insights for the Area of Clearstream Global Operations to support informed decision-making, contractual and regulatory compliance. The team uses data analysis and visualization tools (like MS Power BI, Excel ...
Shipper Support Specialist with German - Prague, Česká republika - Amazon
Popis
BASIC QUALIFICATIONSAmazon Freight Overview
Amazon Freight is a transportation service provider for external shippers that uses the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs.
We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily.
Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world.
Amazon Freight spins Amazon's broader flywheel by helping minimize empty miles by bringing in freight that flows complementary to our existing network.
Amazon Freight Operations OverviewAmazon Freight Operations (AF Ops) is the Pan- European team that handles Amazon Freight's Shipper Support and Transportation Execution.
We are responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with support at each step of their journey.
We play a critical role in ensuring the smooth functioning of Amazon Freight's European transportation network and have a direct impact on Shipper ExperienceRole overview:
Amazon Freight Operations is looking to hire a motivated, highly committed, and customer-obsessed Shipper Support Specialist.
Shipper Support Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery.
They provide proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.
The candidate should be able to communicate to a high standard in both verbal and written form, using appropriate tone of voice.
The candidate should be able to recommend process improvements for the benefit of customers, and should have the passion to drive them to conclusion.
Key job responsibilitiesResponsibilities include, but are not limited to:
Prague, CZE
PREFERRED QUALIFICATIONS