Customer Service Representative with German - Capital City of Prague
Pouze pro registrované členy Capital City of Prague, Česká republika
před 1 měsícem
* Toto platové rozpětí je odhad společnosti beBee.
Job summary
We are looking for an experienced Customer Service Representative with German. The team consists of professionals supporting our customers from Europe and working together with sales teams across regions. The Customer Service Representative is a key element in all administrative processes of the Customer Service Department to provide the best customer experience and to ensure that our company is a reliable, professional and responsible partner for all its customers.Responsibilities
- Order handling of DEXIS devices and spare parts.
- Pre-handling of orders, verification of prices, discounts and product configurations.
- Entering sales and purchase orders and creating device configurations in ERP.
- Confirmation of delivery times for the customer and monitoring of delivery times.
- Collaboration in the credit block and credit processes with customers and Finance Department.
- Maintenance of customer sales area agreements in ERP system.
- Collaboration in the item data maintenance process.
Requirements
- Fluent in English and close to native German.
- 1-3 years Experience in Customer Service Field is an advantage but not mandatory.
- Customer centric approach.
- Good communication skills (efficient, friendly and positive).
- Experience or ability to learn CRM and ERP tools.
- Microsoft Office advanced user, mainly power point and excel.
- Curiosity and drive for continuous improvement.
Popis práce
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