TCM Payment Specialist - Prague, Česká republika - Novartis

Popis

Summary

The Payment Specialist supports the Cash Disbursement end-to-end process within Novartis Global Service Center (NGSC), safeguarding its quality and effectiveness. The role ensures that payments processes (entries, validation, quality, reporting and analysis) are in place and managed in accordance with defined standards and operating procedures. This includes ensuring all payments are timely executed (run date, value date, due date), with correct payment method, compliant with cash flow management, guaranteeing special care of previously highlighted issues/recurring problems and ensuring that cash disbursements materiality/amount are accurate and compliant. In addition, the payment specialist provides regular and timely reporting to support NBS to enable improved performance, compliance and cost reduction.The Payment Specialist supports the Novartis NGSC TCM Payment processes, enabling the execution of quality services. This role ensures having systems, documentation, compliance and reporting in place and supports continuous improvement projects to provide highly effective and efficient end-to-end processes to the Novartis divisions.The position requires a self-driven, diligent, hard-working individual with knowledge and experience in Accounts Payable. The role entails the provision of services within the scope of TCM Payment execution and disbursements. The position requires a creative, diligent, hard-working individual with knowledge and experience in Accounts Payables driving outstanding customer service and operational efficiency.

About the Role

About the role:

The Payment Specialist supports the Cash Disbursement end-to-end process within Novartis Global Service Center (NGSC), safeguarding its quality and effectiveness. The role ensures that payments processes (entries, validation, quality, reporting and analysis) are in place and managed in accordance with defined standards and operating procedures. This includes ensuring all payments are timely executed (run date, value date, due date), with correct payment method, compliant with cash flow management, guaranteeing special care of previously highlighted issues/recurring problems and ensuring that cash disbursements materiality/amount are accurate and compliant. In addition, the payment specialist provides regular and timely reporting to support NBS to enable improved performance, compliance and cost reduction.

Key Responsibilities:

• Responsible to handle the payment preparation and execution life cycle according to the business needs and following Treasury rules

• Performance Management and Service Delivery Processes accurately for all multi entity payment runs through SAP/D365 following the Novartis schedule and guidelines

• Ensures proper document management (retention of payment request evidence and other audit relevant documents)

• Timely resolution of unpaid items, items excluded from payment proposal, returned payments and incoming payments from suppliers

• Partners with and supports requestors and customers to solve all issues related to the Payment process

• Challenges exceptions and manual requests, aspiring to ensure compliance of TCM vision: end-to-end processes are automated and straight through with minimum manual intervention to save time and avoid risks.

• Provides timely assistance and customer focused support for incoming queries and issues from Novartis partners

• Participates and assists in driving the knowledge management process including the development of user manuals, knowledge bases, FAQs, etc.

Supports the measurement and delivery of service levels and KPI targets

Plans, facilitates and/or performs assigned special projects and effectively collaborates with business partners both internal and external with adequate follow-ups

• Supports continuous improvement of services in quality and effectiveness in close collaboration with line manager, peers and cash management.

Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found

Key Requirements:

• Delivery of effective and efficient payments/disbursement management

• Conceptual thinking and ability to align specific requirements with the overall Treasury & Cash Management strategy

• Professional and positive demeanor towards change and continuous improvement

• Customer satisfaction of service delivery and process specific KPIs

• University level degree or equivalent experience in Business Administration/ Economics/Finance or IT related fields

• Professional level of English both written and spoken

You'll receive:
Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services:

Benefits and rewards:

Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.